Privacy Policy

This privacy policy discloses how we collect, protect, use and share information gathered about you. We take your privacy very seriously and offer this policy for your review. These policies dictate how we will actively manage (i.e. mailings, sharing information with partner companies, etc) your information. We will take responsibility for these actions. Actions that we can not be responsible for are ′passive′ releases of information. These include but are not limited to illegal/unlawful access to databases, theft, etc. While we take precautions to avoid such breaches, we can′t guarantee the integrity of such precautions.
Where do we gather the information? Falls Creek Cabins and Campground receives information about our visitors from 2 primary sources:

Reservation Requests, either on-line, by mail or by phone
Credit card and checking (payment) information

What information do we gather? In the grand scheme of things, we gather very little information about our visitors. We gather name, address, email and telephone numbers from our visitors, as well as credit card or other payment information. On-line payment information such as credit card and checking information are taken through PCI-compliant sites (our reservation system and authorize.net) or through a credit card authoization form (paper). Falls Creek Cabins and Campground keeps no direct credit card information on-line, or even on a computer.

What do we do with the information? There are a number of things that Sheltowee Trace Outfitters does with the information gathered. These are listed and described below.

Mailings/Newsletters - As you might expect, this is the most likely way that the information gathered will affect you. In some case, visitors requested a brochure, so certainly there is a directive to use the gathered information. From time to time, we may send out newsletters or other promotional material. While this is not from a specific directive, we feel it a reasonable use of the information gathered. All that said, we must confess that we rarely do unsolicited mailings. We are however considering an e-mail newsletter in the future.
Release to partner companies - Falls Creek Cabins and Campground is part of Sheltowee Trace Adventure Resort. Reservations and information for Falls Creek Cabins and Campground is processed through Sheltowee Trace Adventure Resort. We do not release information to credit card or mass-mailing companies.
Legal releases - While this situation has not arisen in the past (knock on wood), there is always the possibility of legal actions requiring the release of certain information about an individual. Falls Creek Cabins and Campground will fulfill any legal requirements that necessitate the release of information.

How can you make sure we don′t save the information? The primary source of our data gathering is through reservation bookings or information requests. If we were ever to do an email marketing campaign, you would have the ability to remove yourself from any future mailings. Should you change your mind and want to be removed from our database, or if a mistake was made and you were inadvertently added to the database, contact us at 1-800-541-RAFT or e-mail us at fun (at) ky-rafting.com

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