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Frequently Asked Questions
What’s the cancellation policy?
Cancellations made one month or more prior to the check in date will be given a full refund minus a 10% processing fee.
Reservations cancelled more than one week but less than one month prior to the reservation date will not be eligible for a refund, but the deposit can be applied toward another reservation within one year of the original reservation.
Cancellations less than one week from the reservation date forfeit their entire payment.
Payment is due in full one week from the start of the reservation. If balance payment isn't made the reservation will be adjusted to cover only the nights for which payment has been received.
When can I check in? When is check-out in the morning?
Check in is at 3:00 PM if you get in after we close we will leave a map out for you and contact you with any additional information.
Check-out is at 11:00 am.
Can I check in early?
We do allow early check-in when the site or cabin is available. During peak season campsites and cabins are subjected to an early check-in fee.
Is there wifi?
Yes, we do have wifi available at most of the sites. We have several hotspots scattered throughout the property. The backwoods tents sites don't have wifi signal at site because of all the trees, but we have wifi at the main building as well as the RV bathhouse and places to sit and work at both.
Are you pet friendly?
All of our campsites and most of our cabins are pet friendly. However pets aren't allowed in Star Falls Cabin, or the Covered Wagons.
Is there a gate that locks at night?
.No, we don't have a front gate.
Do you have a map where I can see where everything is located??
.Of course! You can check out our Site Map to see where the bathrooms, campsites, snack bar and main building are all located.